About our Terms & Conditions

Hello there, welcome to Paragon - herein known as "we", "us" or "Paragon". By using the Website, you, a registered or guest user in terms of the eligibility criteria set out herein (“User”) agree to be bound by the Terms. Please take a moment to familiarize yourself with our Terms & Conditions and let us know if you have any questions. If you have any query, please do call us at +8801787 688 677.

Communication

When you use Paragon, or contact us via phone or email, you give us consent to receive communication from us. You authorize us to communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you give us consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the Website. Additionally any disclosures posted on the site, or sent to you by email fulfill the legal obligation of communication made in writing.

Account & Order

We Only Consider the name of an Paragon account holder as the owner of and the client of the product(s) which has been ordered from the respective account. You should not request for any changes in the name of the owner while delivering the product. We retain all kinds of authority to ban/cancel/freeze/unfreeze your account(s) if we think it should be done so. Paragon is not bound to provide the balance amount (of cashback) to you if your account is blocked/banned. Any kind of balance paid by you through bkash/bank/cash would be refunded to you within a reasonable time period. Please note that it may depend on the calculation of your total payment vs the cashback you received and used.

Submission

Anything that you submit to the Site or potentially give to us, including yet not restricted to, questions, audits, remarks, and proposals (on the whole, "Entries") will turn into our sole and selective property and will not become back to you. Notwithstanding the rights pertinent to any Submission, when you present remarks or surveys on the Site, you additionally award us the privilege to utilize the name that you submit, regarding such audit, remark, or other substance. You will not utilize a bogus email address, profess to be somebody other than yourself or generally misdirect us or outsiders with regards to the cause of any Submissions. We may, yet will not be committed to, expel or alter any Submissions with no notification or lawful course appropriate to us in such manner.

Return Policy

If your product is damaged (physically destroyed or broken), defective (anything that renders the product not reasonably safe), incorrect (presentation different on website) or incomplete (missing parts) at the time of delivery, please contact us within the applicable return window. Your product may be eligible for replacement/refund depending on the product category and condition.

Cookies

This site uses cookies, which means that you must have cookies enabled on your computer in order for all functionality on this site to work properly. A cookie is a small data file that is written to your hard drive when you visit certain Web sites. Cookie files contain certain information, such as a random number user ID that the site assigns to a visitor to track the pages visited. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies, by themselves, cannot be used to find out the identity of any user.

Cancellation

Paragon retains unqualified right to cancel any order at its sole discretion prior to dispatch and for any reason which may include, but not limited to, the product being mispriced, out of stock, expired, defective, malfunctioned, and containing incorrect information or description arising out of technical or typographical error or for any other reason.